Privacy policy

Effective date: 28 August 2026

Wonderfully Made Collective respects your privacy and is committed to handling personal information carefully, respectfully and transparently.

This Privacy Policy explains what information we may collect, why we collect it, how it may be used and how you can contact us about your information.

1. Who we are

Wonderfully Made Collective is a Christian initiative based in Toowoomba, Queensland. We provide faith-filled resources, community gatherings and practical education supporting neurodivergent girls, women, families and churches.

For privacy enquiries, please contact us through:

Website: www.wonderfullymade.com.au
Contact page: www.wonderfullymade.com.au/contact

2. Information we may collect

Depending on how you interact with us, we may collect:

  • Your name and email address

  • Your telephone number, if you choose to provide it

  • Information included in a contact enquiry

  • Your preferences for receiving news and updates

  • Registration information for groups, events or programs

  • A child’s first name, age or age group

  • Information a parent or carer chooses to provide about a child’s interests, accessibility requirements, communication preferences or support needs

  • Preferred dates, times or locations

  • Website usage information, including pages visited, browser type, device information and IP address

  • Any other information you voluntarily provide to us

Some information about disability, neurodivergence, health or support requirements may be considered sensitive information. We only ask for information that is reasonably needed to understand and support participation, and we ask that it is provided by a parent, legal guardian or the individual concerned.

Please do not provide detailed medical reports or unnecessary clinical information through our general website forms.

3. How we collect information

We may collect personal information when you:

  • Submit a contact form

  • Register your interest in Wildflowers or another program

  • Join our email community

  • Register for an event, gathering, retreat or training session

  • Communicate with us by email, social media or another agreed method

  • Use or browse our website

We aim to collect information directly from you wherever practical.

4. Why we collect and use information

We may use personal information to:

  • Respond to questions and enquiries

  • Contact you about Wildflowers groups or other programs

  • Understand age-group, scheduling and accessibility needs

  • Manage registrations and participation

  • Provide relevant information, resources or support

  • Send news and updates where you have consented to receive them

  • Plan and improve our programs, resources and website

  • Maintain the safety and appropriate operation of our activities

  • Meet legal, safeguarding or administrative requirements

We will not use personal information for an unrelated purpose without your consent unless required or permitted by law.

5. Children’s privacy

We recognise that information concerning children requires particular care.

A parent or legal guardian should complete registration and enquiry forms concerning a child under 18. We aim to collect only the information reasonably required to plan appropriate, safe and accessible participation.

We do not knowingly use children’s personal information for direct marketing.

Wildflowers is a social and community program, not a therapy or clinical service. Information provided about a child is used to understand participation needs and communicate with their parent or guardian.

6. Email communication and marketing

We will only send promotional emails or community updates when you have chosen to receive them.

You can unsubscribe at any time by:

  • Using the unsubscribe link included in an email

  • Replying to an email and asking to be removed

  • Contacting us through our website

Unsubscribing from marketing will not prevent us from sending information directly related to an enquiry, registration or activity you have requested.

7. When information may be shared

We do not sell or rent personal information.

Information may be shared only when reasonably necessary with:

  • Trusted service providers that help us operate our website, forms, email communications or registrations

  • Facilitators or authorised team members involved in delivering an activity

  • Professional advisers where reasonably required

  • Government, regulatory or emergency services when required by law or where necessary to address a serious safety concern

Service providers may include website hosting, email marketing, form-management and event-registration platforms.

We take reasonable steps to limit the information shared to what is necessary for the relevant purpose.

8. Website and data service providers

Our website and online forms are currently operated using Systeme.io and related technology providers.

Information submitted through the website may be processed or stored using servers located outside Australia. Those providers operate under their own privacy and security policies.

By submitting information through our website, you acknowledge that online service providers may process information in other countries.

9. Cookies and website information

Our website may use cookies or similar technologies to:

  • Enable basic website functionality

  • Remember preferences

  • Understand website traffic and performance

  • Improve the visitor experience

You can adjust cookie settings through your browser. Disabling cookies may affect some website features.

10. Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

These steps may include:

  • Password-protected accounts

  • Limiting access to people who reasonably require it

  • Using reputable website and email service providers

  • Avoiding the collection of unnecessary information

  • Deleting or de-identifying information when it is no longer reasonably required

No internet transmission or electronic storage system can be guaranteed to be completely secure.

11. How long information is kept

We retain personal information only for as long as reasonably required to:

  • Respond to an enquiry

  • Manage a registration or activity

  • Provide requested communications

  • Meet safeguarding, insurance, financial or legal requirements

  • Resolve a concern or complaint

Information that is no longer required will be deleted, securely destroyed or de-identified where practical.

12. Accessing or correcting your information

You may contact us to:

  • Ask what personal information we hold about you or your child

  • Request that incorrect information be corrected

  • Withdraw consent where applicable

  • Ask for information to be deleted, subject to legal and administrative requirements

  • Make a privacy-related complaint

We may need to confirm your identity before providing or changing personal information.

13. External websites and social media

Our website may contain links to social media pages, registration platforms or other external websites.

Wonderfully Made Collective is not responsible for the privacy practices or content of external platforms. We encourage you to review their privacy policies before providing personal information.

14. Privacy concerns and complaints

If you have a concern about how your information has been handled, please contact us through www.wonderfullymade.com.au/contact.

We will acknowledge your concern and aim to respond within a reasonable period.

If a privacy concern cannot be resolved directly, you may seek information from the Office of the Australian Information Commissioner at www.oaic.gov.au.

15. Changes to this policy

We may update this Privacy Policy as Wonderfully Made Collective grows or when our services, technology or legal obligations change.

The current version will be published on this website with its effective date.